Essentials 305 — Shipping Policy
Effective Date: August 3, 2026
This Shipping Policy explains how we process and ship orders at Essentials 305. It works together with our Terms & Conditions and Refund and Returns Policy.
1. Processing Time
All in-stock, ready-to-ship items are processed within 2 business days of order confirmation, Monday through Friday, excluding holidays.
Custom or made-to-order items (submitted through our Request a Part form) have a separate processing timeline, which will be communicated to you individually based on the scope of your request.
Certified/traceable parts sourced from third-party suppliers may have a longer processing time depending on supplier availability. We will notify you if your order requires additional processing time.
2. Shipping Rates & Methods
We ship via standard USA-based carriers (USPS, UPS, or FedEx, depending on package size and destination). Shipping costs are calculated at checkout based on package weight, dimensions, and destination.
Shipping rates displayed at checkout cover carrier shipping costs only. They do not include any customs duties, import taxes, tariffs, or brokerage fees that may apply, particularly for shipments outside the United States.
3. Shipping Destinations
At this time, Essentials 305 ships within the United States. If you are located outside the U.S. and would like to inquire about international shipping, please contact us at sales@essentials305.com before placing your order.
Customs, duties, and import taxes for any shipment are the sole responsibility of the buyer. Essentials 305 is not responsible for any customs delays, additional fees, or clearance issues imposed by the destination country. Buyers should check with their local customs office for information before placing an order that requires international shipment.
4. Estimated Delivery Times
- Domestic (USA): Typically 3–5 business days after processing, depending on your location and the shipping method selected at checkout.
- Delivery times are estimates provided by the carrier and are not guaranteed by Essentials 305.
5. Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking information to update after it is issued.
6. Risk of Loss
Risk of loss and title for items purchased from Essentials 305 pass to the buyer upon delivery to the shipping carrier. Essentials 305 is not responsible for lost, delayed, or stolen packages once they have been handed off to the carrier, though we’re happy to assist you in filing a claim with the carrier if this occurs.
7. Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging. See our Refund and Returns Policy for details on how we handle damaged or incorrect items.
8. Export Compliance
Certain products may be subject to U.S. export control laws. Essentials 305 reserves the right to refuse any shipment that may violate applicable export laws or sanctions programs. See our Terms & Conditions, Section 10, for more information.
9. Questions
For any questions about shipping, tracking, or your specific order, contact us at sales@essentials305.com or (786) 208-3055.